SME Innovation Stories

SME INNOVATION STORIES

Game-changing business innovation ideas that are worth sharing

Most often, when we think of innovation, we think of new product or technology. Business innovation can be so much more.

For example, the innovation of lean manufacturing has transformed the way many manufacturers organize workflow to make the process as efficient as possible. Also, innovation does not have to be so radical - a series of small incremental improvements is more realistic than attempts at making huge breakthroughs.

What is SME Innovation Stories Series?

This is a talk series that share and analyze case studies of business innovation projects in the SMEs. The objective is to provide inspirations for SME business owners and CEOs on variety of ways they can innovate their business. The discussion will be presented in storytelling form of real-world projects, instead of theories and concepts.

Upcoming SME Innovation Stories

Once a month, we will feature one case study of an SME. We will share with you their business transformation story, and inspire you with great ideas to grow your business and remain competitive.

[COMPLETED] Providing High Quality Customer Service through Integrated Communication Strategy

29 March 2018

Providing high quality customer service through integrated communication strategy

Mohandeep Singh, CEO of Soft Solvers Solutions

[REGISTRATION OPEN] Rethinking of our approach to people management in the digital era

24 April 2018

Rethinking of our approach to people management in the digital era

Effon Khoo, Founder of Kakitangan.com

Unlocking hidden value from your logistics operation through analytics.

29 May 2018

Unlocking hidden value from your logistics operation through analytics

Elbert Chuah, CTO of WHENSO

How gamification improves customer engagement and retention

26 June 2018  

How gamification improves customer engagement and retention?  

WeiChee Lee, CEO of CheQQMe

Using Omnichannel marketing to influence buyer behavior in the digital age

24 July 2018

Using Omnichannel marketing to influence buyer behavior in the digital age

Reuben Ch'ng, Partnerships Director of O2O Tracking 

Boosting your profit by overcoming the challenges of multichannel retailing

28 August 2018

Boosting your profit by overcoming the challenges of multichannel retailing

Adrian Oh, CEO of webShaper

Partners

Kakitangan.com
Traamo.com
Secondcrm.com
Cheqqme.com
Webshaper.com.my
o2otracking.com